LIMITED LIFETIME FIRE-REPLACEMENT PROGRAM

Thank you for choosing our product,we are here to help you with the order registration.

FIRE REPLACEMENT

Customer Service

Service Hours:

24-hour response during weekdays

Email:

after-sales@bukumo.net

1. If the product is damaged by firewhile stil ownedby you——the original, registered purchaser——BUKUMO wil, at its sole discretion, ship a replacement unit or reimburse the original purchase price.

2. Tobe eligible for this limited Lifetime After-Fire Replacement Program, the original purchaser must have registered the product within 30 days of purchase, online at https://www.bukumo.net.

3.To obtain service under the Limited Lifetime After-Fire Replacement Program, please contact BUKUMO Customer Care at after-salesabukuma.net orvio after-sales@bukumo.net.

When contacting BUKUMo Customer Care, you should have the following information available

  • 1. A description ofthe fire event.
  • 2 A photo of the burned unit.
  • 3.A copy of the report from the fire department insuranceor police.